
Do NOT give options to prospects…
I’ve had this conversation with Owners and CEOs many times: Me: “Does your firm offer options at different prices?” Owner/CEO: “No. We don’t customize because

I’ve had this conversation with Owners and CEOs many times: Me: “Does your firm offer options at different prices?” Owner/CEO: “No. We don’t customize because

“No, I’m not paying you $500 more for that work. If you don’t like it, you can leave. You know you can’t do this without

“I spent a lot of time with a prospective client. It seemed that we had solid rapport, and yet, after I sent them a proposal,

“Susan, I gave my prospect three offers, as you recommended. But they were sort of angry. They told me that they don’t want to pay

Not all meaningful changes require months of planning. Sometimes you decide to act and then you actually just do it! Here are 3 actions to

Have you ever thought or said one of these? “I’d love to be a consultant, but I hate that clients can cancel, and you lose

“I wish I hadn’t stagnated for the past five months. It was my choice–a really stupid choice!” Meet Celeste, the CEO of a firm that

Old commercial buildings are being renovated. Maybe your professional or business services firm should think about renovating its outdated form. The “Old Building” Hourly billing.

Language counts. That’s been my motto for more than 24 years. We professionals have to choose our words deliberately. Most important is to not use

A business owner, Lisa, told me that she sold her business because she “wanted her weekends back” and I thought of this poem: For want