That Elephant is Just Too Big for One Forkful…
You go into the purchase of a house or a car (or an elephant) knowing that what you see is what you’ll get. You’re able
You go into the purchase of a house or a car (or an elephant) knowing that what you see is what you’ll get. You’re able
You have a company meeting to discuss an idea, solve a problem or choose a service provider. You put the topic on the table and
The way I see it, you do not deliver value in every hour of intellectual knowledge work. Not because you’re dishonest or unethical.
Clients have to climb each step on the way to success. This man is missing this point. He’s looking at the top of the stairs,
The sun is shining, the white sand beach is lulling you into deep relaxation. Someone comes by offering you a life jacket, just in case.
In July 1973, the New York Mets were in last place. During an emotional team meeting, pitcher Tug McGraw jumped up and shouted “ya gotta
“When is the right time to discuss fees, Susan?” my client asked. He called after a particularly frustrating conversation with a prospect that started well
The goals of productivity and efficiency cause such severe problems that I’ve put the bottom line up front: productivity, efficiency and standardization are profit killers.
Where does inspiration come from? Sometimes it’s literally right in front of your nose (or your dog’s nose) as I learned last week. My dog
An imposter is someone who pretends to have knowledge and expertise that they don’t have. They use hourly billing because they don’t have any basis