Take the money even when clients behave badly?
Lies, cancelled appointments, secret meetings, manipulation… My clients and I have dealt with all of these in recent weeks. Since they’re human behaviors it’s likely
Lies, cancelled appointments, secret meetings, manipulation… My clients and I have dealt with all of these in recent weeks. Since they’re human behaviors it’s likely
“What is the right fee or price for our services?” CEOs, Owners, finance, and sales teams ask me this question all the time. It’s my
I see it time and again: when you try to be all things to all people, you’ll be nothing to anyone. Choosing one service model
This is not a post about resolutions! It is an article about how to see inside your company in ways that can help you grow
“So-and-so charges 20% less. I’d work with you if you lower your fee.” “Can’t you just throw in this one other thing?” “We really need
What’s that fact? Knowledge services are built to get better: To become more knowledgeable to deliver more significant differences to clients. Why do you take
As the featured Guest speaker at the E-Suite Summit last week I gave three tips for “Redirecting Your Business for 2023.” I thought, “hey, this
December is a magical month! I don’t mean the holiday decorations, the cheery music, and the shopping! I mean the magic of looking both backwards
Mel was both happy and frustrated. His company had just recorded the sale that put them $1 million ahead of the past year. In fact,
“I hate being ‘that guy’” The CEO complained to me that every single week he had to nag his professionals to complete their time sheets.