The phone is ringing with clients asking for your help. Revenue is increasing. Your associates are working as hard as they can. You meet deadlines,
My client, a bookkeeper, shared this exchange with me: Client: “I want my monthly financial reports by the 5th of the month.” Bookkeeper: “You’re not
Do clients take forever to choose one of your offers? They tell you they’re not ready. They don’t return calls, they ignore your emails. One
Increase your fees by 10% today. Yes, just do it. “Why?” you wonder. It’s not related to the calendar or to increased expenses. It’s because
“Susan, I hate to admit it, but I don’t really know what it means to “know your numbers.”” The systems engineering consulting firm Owner was
How are you avoiding the high cost of receivables? We know that choosing a pricing model for your firm not only dictates how you arrive
After 14 years and more than 250 professional and business services firm clients, it’s clear what holds firms back from reaching their highest revenue and
I see it time and again: when you try to be all things to all people, you’ll be nothing to anyone. Choosing one service model
“I stopped in my tracks when I watched the movie Seabiscuit,” said the newsletter writer. Why? Because the blinders racehorses wear made her think of
You get ready for work: Morning routine? Check. Clothes, hair, shoes? Check. Laptop or phone? Check Handcuffs? Check. Wait, handcuffs? You know handcuffs. Those steel