
Understand these two points of view to increase revenue
My client, a bookkeeper, shared this exchange with me: Client: “I want my monthly financial reports by the 5th of the month.” Bookkeeper: “You’re not

My client, a bookkeeper, shared this exchange with me: Client: “I want my monthly financial reports by the 5th of the month.” Bookkeeper: “You’re not

Do clients take forever to choose one of your offers? They tell you they’re not ready. They don’t return calls, they ignore your emails. One

Increase your fees by 10% today. Yes, just do it. “Why?” you wonder. It’s not related to the calendar or to increased expenses. It’s because

“Susan, I hate to admit it, but I don’t really know what it means to “know your numbers.”” The systems engineering consulting firm Owner was

How are you avoiding the high cost of receivables? We know that choosing a pricing model for your firm not only dictates how you arrive

After 14 years and more than 250 professional and business services firm clients, it’s clear what holds firms back from reaching their highest revenue and

I see it time and again: when you try to be all things to all people, you’ll be nothing to anyone. Choosing one service model

“I stopped in my tracks when I watched the movie Seabiscuit,” said the newsletter writer. Why? Because the blinders racehorses wear made her think of

You get ready for work: Morning routine? Check. Clothes, hair, shoes? Check. Laptop or phone? Check Handcuffs? Check. Wait, handcuffs? You know handcuffs. Those steel

You go into the purchase of a house or a car (or an elephant) knowing that what you see is what you’ll get. You’re able