Something Came Up. So?

“I’m finally ready, let’s talk.” Sounds good, until the next day when the same person says “well, it will have to wait, something came up.” If I could change one thing universally it would be that people make time for what’s important and put everything else off, instead of the other way around. The only … Continue reading Something Came Up. So?

Time for Good News?

I’m often asked to help owners overcome a deficit or problem that is holding their company back. Once we do our work, they see great results. They tend to like talking about their success.

What if you are enjoying success in some areas? Do you circulate your good news, or do you just think that’s business as usual and don’t bother?

I recommend that companies broadcast their good news often. It’s especially valuable to let people inside the company know the good news. And your customers will feel validated that they’ve chosen your company.

The time for good news is now. What are you waiting for?

Is It Time for Refresh?

New website, new book, new ways of working– all of these are refreshes for my company. The essence of a refresh is building on what’s already working. You create news paths in and around. You metaphorically open windows to let fun and light in. You clean out dead wood. Years ago I was inspired by … Continue reading Is It Time for Refresh?

20% or More: This Repeatable Tactic Increases Revenue

Did you know that 90% of buyers across all industries would make additional purchases from a company if the company asked them to? Most companies obviously don’t know this because they don’t ask. One hallmark of true growth is identifying repeatable practices that then become built in to the company’s behavior. They are habits and … Continue reading 20% or More: This Repeatable Tactic Increases Revenue