Is your worst customer running your business?
January 20, 2025
“They ask about the fee and how many hours and then complain about how much per hour. That’s why I have not made any changes
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“They ask about the fee and how many hours and then complain about how much per hour. That’s why I have not made any changes
“Our rates range from $60 to $200/hour” “I’m worth about $250/hour so I multiply that by three and charge $750.” “Our flat fees are a
“Our main competitors are lawyers, so we have to fight them with lower rates.” “I spend hours every week writing off time in order to
There is an objective standard that connects time worked with a specific output. Professional and B2B services firms cannot do this. Factories can do this.
Let’s say your firm, whether law, consulting, web design, marketing, accounting/bookkeeping, fractional CXO or other, bills clients for the time you work for them. In
CEO to me: “I’m looking forward to January of next year. We raise our rates every 3 years, and we can do that next year.”
Hal is an experienced CPA whose clients are business owners. During his work on their taxes (and while looking at their financials during tax return
Want to overcome pricing objections? Stop giving prospects prices to object to! Whether it’s hourly rates, flat or fixed fees, or fees built on value,
How many times have you assured your clients that your firm only bills for the work done directly for them? A phone call about their
Is pricing the exact number I charge my clients? Is it a range? Or is it how we think about our value, so we make