
Break this habit or poison your firm
“Our rates range from $60 to $200/hour” “I’m worth about $250/hour so I multiply that by three and charge $750.” “Our flat fees are a

“Our rates range from $60 to $200/hour” “I’m worth about $250/hour so I multiply that by three and charge $750.” “Our flat fees are a

There is an objective standard that connects time worked with a specific output. Professional and B2B services firms cannot do this. Factories can do this.

What’s happening behind the curtain when my clients decide to drop hourly billing? Different industries, different kinds of clients, very similar struggles: How do we

Who are you going to believe, the provider trying to sell you something or your own assessment of that product or service? You know the

Vanilla or chocolate? Inside or outdoors? High deductible or low? You could make a mile long list of places in daily life where you have

For Owners Only – How to Work ON the Business One of my clients just implemented the kind of change that represents moving from working

It’s July 29, 2024–just about 21 weeks till the end of the year. Are you thinking now about ending 2024 on a high note? I

Let’s say your firm, whether law, consulting, web design, marketing, accounting/bookkeeping, fractional CXO or other, bills clients for the time you work for them. In

CEO to me: “I’m looking forward to January of next year. We raise our rates every 3 years, and we can do that next year.”

A prospective buyer asked three providers to describe why they are the right source of advice to achieve a big goal. The Book spoke first: