Susan's Blog
Are you wearing handcuffs to work?
You get ready for work: Morning routine? Check. Clothes, hair, shoes? Check. Laptop or phone? Check Handcuffs? Check. Wait, handcuffs? You know handcuffs. Those steel
Set sail or stay safe dockside?
A ship in the harbor is safe But that’s not what ships are for. I’m thinking a lot about the pull we feel between being
Are you cursed? probably…
Do you ever feel cursed? Alarm doesn’t go off, socks or shoes are missing, a great employee or colleague quits all of a sudden. Maybe
Put love into Labor Day
What comes to mind when you hear “Labor Day”? I often think “oooh, a day off, long weekend, back to school, end of summer, long
Don’t tell yourself you can’t concentrate
Never underestimate your powers of concentration. Want to eavesdrop on a convo with Dave? Dave: “Susan, we’ve been using hourly billing for years and years.
Big brother won’t generate revenue or client happiness
Big brother is here, but he’s not bringing more revenue. There are lots of frightening things in the world these days. And now there’s one
How Do You Pay for a Non-Billable Executive?
My CPA firm client needed a CTO–chief technology officer. They’d grown to 45 accountants by adding a lot of technology to serve their clients. The
Do people resist paying for your services?
Do you find this is the case? “People don’t want to pay for services.” A friend and client of mine helps senior executives dramatically improve
The Best answer to the #1 Networking Question
An eager professional catches your eye at a networking event, introduces themself, and asks “What do you do?” You answer in one of two ways.
Claim Your Brilliance and Get Paid for It
What is brilliance? Einstein? Disney? Steve jobs? All of these and untold thousands more had ideas that we enjoy in the world as we know
How to help clients say “Now I get It”
You’re speaking with a current client as part of your firm’s adopting IMPACT based pricing. This is a significant change from hourly billing. In most
What the heck is happening to our revenue?
It seems all is not cheery in the hourly billing world. A talented and creative videographer launched an independent videography company. She chose to market