Susan's Blog

How to Overcome Fears About Value Based Pricing
What should we charge? Value based pricing vs. time based pricing continues to be an issue as it has ever since the first knowledgeable expert

Does Your Firm DESERVE a Profit? Yes It Does
Your knowledge based services firm deserves a profit from every engagement. As the Owner or CEO, you have to be crystal clear in your mind

Want to Raise Fees? Here’s How
Services firm owners want to raise fees and often ask me how to talk with clients about them. This is especially prevalent in January. Here’s

Do You Resolve to Raise Your Fees in January?
The calendar turns to January and companies resolve to change/increase their fees or rate structure. After all, another year has gone by, its time,

Is Your Pricing Method Driven By the Competition?
Do these statements sound familiar? “We charge a little less than the law firms that do this kind of work.” “We look at what other

What’s Your Game Changer for Growth in 2022?
“Everywhere I turn there’s advice on making 2022 a better year. But I’m not sure how to choose the real game changer. What do you

We’re Already Doing Everything! How Do We Make More Money?
The training company CEO challenged me: “We’re already doing everything we can for our clients. How can we make more money unless we raise our

Hmmm…Could Confidence Limit Your Profits?
Hourly rates and other time based pricing practices give your firm confidence. They’re simple and straightforward. and once rates are set, every client is charged

Are Your Profits Depressed? Here’s How to Tell
“Every month I keep my fingers crossed when I look at the profits on our Profit & Loss statement” the Owner of a web design

Should You Make a Cyber Monday Special Offer?
Cyber Monday is all about making big sales online the Monday following Thanksgiving. But, you don’t sell sweaters, electronics, or sporting goods, which are all

Is the 4-P Marketing Mix Costing You Money?
Ask any marketing expert or advisor and they’ll tell you to learn and follow the 4 Ps of Marketing, or the Marketing Mix: Product, Price,

Is THIS What You Want Your Clients to Believe?
What if charging for time communicates to clients and prospects that “We focus on our internal interests above all. When we focus on OUR interests