Susan's Blog

Timesheets Create Efficiency–True or False?
Timesheets will help you improve efficiency, they claim! Do you ever want to scream when you read people promoting one solution as the secret sauce

Would Your Pricing Strategy Pass This Test?
You know your pricing strategy is working…because your company is taking in revenue every day. Would it be out of line to suggest…that your pricing

Make Time to Sharpen Your Knives—uh, Business Processes!
My nephew and his wife love to make delicious and nutritious meals every evening. When they were both deep into writing dissertations, teaching students, and

Ten Examples of Life Changing Value Your Firm Can Deliver
A solo practitioner posted the following on LinkedIn which inspired me to give these examples of life changing value. “When I inevitably pitch it (my

How to Overcome Fears About Value Based Pricing
What should we charge? Value based pricing vs. time based pricing continues to be an issue as it has ever since the first knowledgeable expert

Does Your Firm DESERVE a Profit? Yes It Does
Your knowledge based services firm deserves a profit from every engagement. As the Owner or CEO, you have to be crystal clear in your mind

Want to Raise Fees? Here’s How
Services firm owners want to raise fees and often ask me how to talk with clients about them. This is especially prevalent in January. Here’s

Do You Resolve to Raise Your Fees in January?
The calendar turns to January and companies resolve to change/increase their fees or rate structure. After all, another year has gone by, its time,

Is Your Pricing Method Driven By the Competition?
Do these statements sound familiar? “We charge a little less than the law firms that do this kind of work.” “We look at what other

What’s Your Game Changer for Growth in 2022?
“Everywhere I turn there’s advice on making 2022 a better year. But I’m not sure how to choose the real game changer. What do you

We’re Already Doing Everything! How Do We Make More Money?
The training company CEO challenged me: “We’re already doing everything we can for our clients. How can we make more money unless we raise our

Hmmm…Could Confidence Limit Your Profits?
Hourly rates and other time based pricing practices give your firm confidence. They’re simple and straightforward. and once rates are set, every client is charged