“So-and-so charges 20% less. I’d work with you if you lower your fee.” “Can’t you just throw in this one other thing?” “We really need everything in your gold level, but we only have the budget for the silver level.” “Loved the demo, thanks for putting it together. But we really don’t need that system … Continue reading 3 scam-stopping steps save time and your sanity
Jay P., Founder and CEO of a CPA firm, look puzzled when I asked him how he was reducing threats to his company. This was in the context of a LADRSM assessment we’d undertaken. “Threats?” he asked. “We’re doing great. Revenue up year over year, clients happy, latest technology in place. I don’t think there … Continue reading How Are You Reducing Threats to Your Company?
“Yes, but” “Yes, that’s a great idea, but I don’t have time.” “Yes, I see that has value, but it won’t work here.” “Yes, we need to do that, but it will have to wait until we finish what we’re doing now.” “Yes, I’d love that, but I don’t see it happening any time soon.” … Continue reading Eliminate the Two Most Anti-growth Words to Ever Cross an Owner’s Lips