Understand these two points of view to increase revenue
August 28, 2023
My client, a bookkeeper, shared this exchange with me: Client: “I want my monthly financial reports by the 5th of the month.” Bookkeeper: “You’re not
My client, a bookkeeper, shared this exchange with me: Client: “I want my monthly financial reports by the 5th of the month.” Bookkeeper: “You’re not
When you have a recurring problem how do you handle it? Do you look for various bandaids that will mitigate it for a bit—maybe a
Did you ever carefully paint a room and then feel disappointed? It really doesn’t look much better. Something’s missing. The furniture is outdated, the window
Old commercial buildings are being renovated. Maybe your professional or business services firm should think about renovating its outdated form. The “Old Building” Hourly billing.
(said one of our clients recently. Here is their story.) “I gathered my 7 associates to tell them our firm was going to adopt IMPACT
Language counts. That’s been my motto for more than 24 years. We professionals have to choose our words deliberately. Most important is to not use
A business owner, Lisa, told me that she sold her business because she “wanted her weekends back” and I thought of this poem: For want
“We’re getting by” said the lawyer when I asked how the year is going. “We’re doing okay” said the web designer in our conversation about
Here’s what happens if you do everything… except change the way you think. Elaine told me she spent five years trying to improve her fractional
Congratulations on your first $1 million. Or $5 million. Or $250K. When you hit your latest revenue goal, it’s time to celebrate. And before you