Susan's Blog
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How Are You Promoting Innovation in Your Services Firm?
You are feeling good! Your firm is making progress: revenue is increasing, profits are growing, customer and client retention is working, you’re getting referrals, and
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Is Your Professional Services Firm Viable or “Buy-able”?
Ed W. dropped his jaw when his financial advisor told him how much money he’d need to ensure the retirement life he and his wife
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How Are You Covering the Costs of Hourly Billing?
Corporate training firm founder and owner Elaine felt frustrated that she could never get her firm’s profit to grow faster than around 3% per year.
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How to Avoid Being Underpaid and Overworked
The tension in his voice was palpable. “I do not know how to set a value based fee and I’m afraid we’ll lose our shirt
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Is the Idea of a ‘Nest Egg’ Outdated?
I’m going on a bit of a rant this week! I hope you’ll find it helpful. For many years financial advisors, M&A advisors, insurance brokers,
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Why Knowledge Work is Not Like Assembly Line Work
When your intellect doesn’t crank out content in neat hourly increments why should you sell or buy hours? I had a fierce disagreement with a
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What Are You Doing to Relieve Owner’s Stress?
Chances are that if you were stressed about your business before the pandemic, that stress is greater now. If you weren’t stressed before, you may
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How Much Could You Gain by Letting Go?
When he turned 10 months old, my Bernese Mountain Dog Gabe became completely impulsive and difficult to control on a leash. He loves dogs and
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Should Owner Choose Between Being CEO and Chief Provider?
When Brian and Janice started their CPA firm 20 years ago, they did everything: business development, tax returns and other services, and managing the back
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Are You Trapped by Tenacity?
Is it possible tenacity can trap you? We business owners tend to nod vigorously when we’re exhorted to be tenacious, to persist, to let our
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Tenacity and Resolve: Easy to Say, Hard to Do
Tenacity, resolve, grit, persistence…. We see and hear these words from every source. You need tenacity to reach your goals! Resolve to put one foot
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Is Your strategy Complete without a Pricing Model?
Does it make sense for your company to have a strategy without choosing a pricing model? We think of strategy as the foundation of planning