
3 Landmines that Hurt Client Relationships
A bewildered accountant called me last week. He told me that a client got really angry when his firm sent a notice of a price

A bewildered accountant called me last week. He told me that a client got really angry when his firm sent a notice of a price

CEO to me: “I’m looking forward to January of next year. We raise our rates every 3 years, and we can do that next year.”

“We have a policy to raise our prices every three years.” “We can’t charge more, no one else in our industry is doing that.” “Our