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Tag: client complaints

 Apr  05,  2022

Struggle with Client AND Improve the Relationship

“I don’t know what to do. I’m in a struggle with a client, and I think I’m losing.” Elizabeth opened our recent conversation with this real worry. She explained that the client has always been demanding and now the CEO is pushing and pushing again for a fee reduction. She saw only two options: reduce … Continue reading Struggle with Client AND Improve the Relationship

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