Summer and Fall 2021

Professional and business services firms are moving full-steam ahead to accelerate revenue and profit growth to end 2021 on a high note.

We’re ready for you whether you need:

  • Pricing consulting
  • Increasing profitable revenue
  • Innovation and creativity

As we have been for 22 years, we are as focused as always on helping firms generate profitable revenue from their knowledge and expertise.

Our services options provide guidance, innovation, and support what your professional services firm needs to put indecision in the rear-view mirror and meet your revenue and profit goals.

Please scroll down to see:

Whatever You Need When You Need It Think  Tank

LADR: Leverage Assets to Deliver Results

Profit Optimization Roadmap  

Whatever You Need When You Need It Think Tank

We’ve had business coaches and advisors, been part of masterminds and peer groups, and been active in business communities.

We have much gratitude for these advisors. But there was one glaring omission in all of them: They did not work on our schedule, we had to work on their pre-defined, fixed schedule.

Now we’ve taken the biggest, most client friendly, next step.

You can enjoy unlimited access to Susan’s knowledge and expertise at any time for any reason with our Whatever You Need When You Need It Think Tank.

  • Stand alone engagement.
  • Three months: start when you want, have unlimited access for the following 91 days.
  • Ask any question on any topic.
  • Reach Susan by text or email.

The fine print: payment is due in full upon booking. Fee ranges from $1750 to $2750, depending on the revenue of your company; client is repsonsible for initiating requests for advice or answers, and for follow up; no breaks in service and no refunds.

LADR Leverage Assets to Deliver Results

profit tool

LADR: Leverage Assets to Deliver Results is an analysis tool. We ask our clients to describe how each of these assets exists in their company. Are they written down? Are they clear? What is missing? What are the strengths and the gaps?

Company owners see that as they firm up their assets they create a ladder that builds towards success as they define it.

The LADR analysis requires about a half day. The conclusions and recommendations for increasing the power of the firm’s ladder are produced shortly afterwards.

Next Step Options:

We do it for you: a full-service advisory engagement where we work with all relevant associates and staff to build the ladder.

We collaborate with you: we work with the relevant staff and associates to implement the recommendations.

Do It Yourself: You commit to strengthening the ladder with our periodic support, via text, email or phone. We help you analyze progress at pre-set milestones.

Would it be totally crazy to have a 30-45-minute conversation about things you might not have thought of before? We don’t think it’s crazy. We listen and we hear. We often give a tip or suggestion that changes your viewpoint. We only take the next step if we both agree.

Susan Trivers’s gift is to see the tactics that are exactly right for your company’s strategy. She’s especially valuable to IP-based services companies and those that include IP-based services as part of their value. She is an expert on business strategy and the tactics demanded by that strategy.

You don’t need an advisor. You do need Susan Trivers.

Trivers Consulting Group helps private companies make more money.

You wonder “Hmm, are you a sales trainer?”

Very definitely not. Making more money requires so much more than sales. So no, we are not sales trainers.

We’d like to help you get clear on what we do and how we do it.


How to Use the Roadmap

Below are the steps we take when working with clients. These steps are aligned with the days in the circles in the graphic above.

Step 1 (days 1-20). Collect the following data and information:

  1. Collect the information per the LADR
  2. Also assemble your exit plan, customer experience practices, employee documentation, pricing model and tax planning guidance.

Step 2 (Day 21-29)

Analyze the data and information, and identify strengths, gaps, and untapped opportunities.

Step 3 (Day 30)

Produce 60-day plan:

Identify resources needed including: people, money, time, work schedule, benchmarks and progress reports.

Set goals per week, month and for the 60th day.

Days 61-360

We work with the firm’s leaders through the rest of the year with subsequent data collection and analysis followed by planning and benchmarking for longer periods.

Keys to Client Success

Our Consulting works in three ways:

  1. We illuminate issues you may not be aware of or that you can’t address yourself
  2. We work with you create plan of action.
  3. We support your implementation.

Susan Trivers is a visionary and an actor. Visions without plans and implementation are a waste of time and money. If you execute the plan, you will get the results.

“We thought we had a clear target market and couldn’t understand why we were struggling to make sales. We did a Think Tank session with Susan, and quickly realized how weak our target market idea was. She helped us go narrow and deep (you can’t be all things to all people.) From there we redesigned our services, our marketing, and our customer service. The business took off!”

“We’d worked with a brand consultant before and were still having people ask us “what do you do?” Susan showed us that we needed a super clear Strategy and Strategic Statements, which is what really help improve our brand identity. Then the other parts became much easier.”

“What does success look like to you?”

However you define success, Susan helps you achieve it. We use frameworks and tools that organize our work and provide for measuring, but we believe that no  methodology or process constructed in a vaccum is applicable for every firm.

We offer three levels of support:

Do It For You: Once we’ve agreed on goals and have access to the right resources within the firm, we implement the plan. This isn’t the preferred approach for most owners, however there are a few who love it.

Collaborate with you: Once we’ve agreed on goals and a plan. we work with your relevant internal resources to implement the plan. This is the most comfortable for firm owners because they’re part of the work, yet are sharing the responsibility for momentum with us.

Do It Yourself: There are firm owners who want to implement their plans with the benefit of advisory support from us. We’re always a phone call, email or text away as the owner leads the the transformational work. This option is popular with smaller firms or those on a budget.

Whichever your preference, you receive our promise to respond quickly, put all our knowledge and expertise to work for you, and to help you stay the course when day-to-day activities, and unexpected challenges, threaten your progress towards the goals.

We are here for YOU!