Susan's Blog
How Will You Break Out of Your Box?
I read a post about how personality assessments create boxes around people. The test or assessment says “I am this or that”—and therefore I must
It’s the WHAT Not the Why that Makes Money
I’ve been seeing a sudden increase is articles, blogs, and podcasts urging every business owner and associate to find their why. If you’re deeply focused
Have You Inadvertently Created a Rock-Hard Revenue Ceiling?
Ed and Diane built and built and built their tax practice until they had more than 2500 tax return clients every year. Talking to them
Are You Using Test and Learn to Spur Growth?
If you’re not familiar with test and learn, you’re in good company. Most Owners of professional services firms aren’t acquainted with this smart concept that
How Are You Reducing Threats to Your Company?
Jay P., Founder and CEO of a CPA firm, look puzzled when I asked him how he was reducing threats to his company. This was
How Are You Promoting Innovation in Your Services Firm?
You are feeling good! Your firm is making progress: revenue is increasing, profits are growing, customer and client retention is working, you’re getting referrals, and
Is Your Professional Services Firm Viable or “Buy-able”?
Ed W. dropped his jaw when his financial advisor told him how much money he’d need to ensure the retirement life he and his wife
How Are You Covering the Costs of Hourly Billing?
Corporate training firm founder and owner Elaine felt frustrated that she could never get her firm’s profit to grow faster than around 3% per year.
How to Avoid Being Underpaid and Overworked
The tension in his voice was palpable. “I do not know how to set a value based fee and I’m afraid we’ll lose our shirt
Is the Idea of a ‘Nest Egg’ Outdated?
I’m going on a bit of a rant this week! I hope you’ll find it helpful. For many years financial advisors, M&A advisors, insurance brokers,
Why Knowledge Work is Not Like Assembly Line Work
When your intellect doesn’t crank out content in neat hourly increments why should you sell or buy hours? I had a fierce disagreement with a
What Are You Doing to Relieve Owner’s Stress?
Chances are that if you were stressed about your business before the pandemic, that stress is greater now. If you weren’t stressed before, you may